Director of Clinical Education, Chiropractic Department

Buffalo, NY

I. JOB SUMMARY:

 The Director of Clinical Education, Chiropractic Department provides direction and supervision of clinical education, direct supervision of clinical staff, and the operation of all clinical sites. The Director of Clinical Education will have a crucial role in the preparation and transition of students into primary healthcare professionals using evidence-informed practice models and interprofessional collaboration. The Director of Clinical Education reports to the Executive Director of the D’Youville Chiropractic program and serves as a liaison between the academic and clinical faculty.

II. PRIMARY JOB DUTIES:

Responsibilities may include, but are not limited to, the following:

 Clinical Sites:

  • Lead and supervise the day-to-day clinical, educational, and business operations of clinical sites
  • Supervision and evaluation of clinic administrative support of full time/adjunct clinicians and clinic administrative support staff
  • Establish an effective business plan model
  • Promulgate and provide feedback about policies, procedures and practices relevant to the clinics and maintain and revise clinic publications and manuals
  • Participate in the training of and communication with students, staff, and faculty regarding clinic policies, procedures and requirements
  • Participate in the development and implementation of clinic promotional materials and events
  • Maintain confidentiality of educational and clinical information and records in accordance with applicable regulations and legal requirements
  • Track inventory and process purchases for clinics
  • Process and maintain records related to clinic training sites, programs, and providers.
  • Track and audit student interns’ requirements related to eligibility for various clinic rotations and programs.
  • Communicate with students, staff, faculty, and other clinic constituents regarding clinic activities and events.
  • Ensure intern entrance and exit requirements are met and remediation is performed as needed
  • Ensure intern remediation is completed successfully and reported at Clinic Committee meetings
  • Ensure students meet all clinic entrance requirements prior to entering the clinic
  • Development and implementation of the clinic entrance and exit exam
  • Ensure patient files contain the necessary CCE, global case management, and documentation requirements to ensure quality patient care
  • Identify opportunities for clinic growth and revenue diversification
  • Serve as the File Audit Manager to schedule file audits and ensure all deficiencies are addressed appropriately
  • Schedule clinicians to ensure appropriate on-site clinical supervision at all times
  • Cover clinical shifts as needed when clinicians are absent
  • Manage scheduling of clinicians, interns, and front desk staff
  • Work with the EHR vendor when updates are needed, or issues occur
  • Ensure interns satisfy all graduation and accreditation requirements
  • Serve as the D’Youville Chiropractic Clinic HIPAA officer
  • Approve and manage preceptorship requirements

Assessment:

  • Intern and clinical assessment in compliance with accreditation requirements and guidelines, completed appropriately and according to the Chiropractic department assessment schedule
  • Programmatic assessment of clinics in compliance with accreditation requirements and guidelines
  • Support and collaborate with the Executive Director in planning, implementing, and assessing clinic initiatives and projects
  • Participate in the measurement of clinic performance and quality assurance through systematic and regular collection, reporting, and analysis of data

College:

  • Support and collaborate with the Executive Director in planning, implementing, and assessing clinic initiatives and projects
  • Facilitate compliance of the clinics with all applicable Federal, State and local regulations, laws, rules, and guidelines pursuant to practice and accreditation
  • Participate collaboratively with other College constituents and stakeholders as appropriate
  • Support and promulgate the College’s Mission, Vision and Values
  • Service on college-wide committees
  • Foster an environment of interprofessional collaboration within the Chiropractic program, School of Health Professions, and institution
  • Develop synergistic relationships with local and regional practicing health professionals and provide support while implementing avenues for enrollment
  • Development and implementation of the clinical components of the Chiropractic program’s strategic plan

Department:

  • Facilitate effective communication between department administration and clinic faculty, staff, interns and other clinic constituents and stakeholders
  • Participate in the evaluation of clinic faculty, staff and students and provide appropriate feedback and professional development planning
  • Perform other duties related to the administrative functions of the clinics as assigned by the Executive Director

III. OTHER JOB DUTIES:

  • Other tasks as assigned by supervisor

IV. KNOWLEDGE, SKILLS, & ABILITIES:

  • Support a culture of open communication, collaboration, and respect for all members of the team
  • Deliver constructive, respectful feedback and address faculty, staff, and students in a respectful manner at all times
  • Utilize a collaborative approach to leadership and consider faculty and staff feedback in decision-making
  • Ability to demonstrate emotional intelligence in all interactions related to the department and in conflict management
  • Ability to foster an inclusive and welcoming environment for our diverse students, patients, and campus and community members
  • Excellent leadership and organizational skills
  • Excellent verbal, written, interpersonal, and communication skills
  • Advanced computer skills
  • Strong project management skills
  • Commitment to quality and meticulous attention to detail
  • Strong work ethic
  • Strong problem-solving skills
  • Thorough understanding of clinic operations, documentation, and patient management
  • Ability to establish and maintain effective working relationships with patients, students, staff, agencies, and the public
  • Professional integrity, sound judgment and accountability for decisions
  • Adaptability to changing environments and situations
  • Ability and willingness to learn new systems and processes
  • Ability and willingness to work independently and collaboratively
  • Alignment with College Mission, Vision and Values
  • Ability and willingness to travel locally, nationally and internationally as assigned
  • Experience with interprofessional/collaborative patient care
  • Doctor of Chiropractic degree from a CCE accredited chiropractic college
  • Five years active practice experience
  • Hold (or be eligible for) chiropractic licensure in the State of New York
  • Minimum 2 years clinical administrative/supervisory experience in a chiropractic higher education administration

V. JOB SPECIFICATIONS:

  • Doctor of Chiropractic degree from a CCE accredited chiropractic college
  • Five years active practice experience
  • Hold (or be eligible for) chiropractic licensure in the State of New York
  • Minimum 2 years clinical administrative/supervisory experience in a chiropractic higher education administration