Academic Advisor

Buffalo, NY

General Statement of Duties:

The Academic Advisor position is a member of the professional academic advising team and reports to the Director of Academic Advisement and Planning.  This position provides general academic advising, pre-registration, and progress toward degree advising.  Those in this position will work with a wide variety of populations including at-risk, probationary, prospective first-year, veteran and international students; as well as close coordination with faculty, administration, and offices around campus. 

Examples of Duties: 

  • Serve as a primary advisor from entry into the university through graduation; serve as a one-stop shop to ensure all students’ needs, questions, and concerns are addressed and answered at each meeting;
  • Provide academic planning in one-on-one and group advisement sessions.  Create and guide students in creating their personal individualized schedules;
  • Educate students on a wide variety of topics including: majors and minors, dual majors, studying abroad, degree process, fulfilling requirements, etc.;
  • Teach students the skills to self-navigate to degree completion utilizing campus information, student on-line system, and campus resources; assist in the acquisition, usage and evaluation of information including university and department guidelines, catalogs, and on-line resources;
  • Use case management principles of advocacy, assessment, and service facilitation to advance the achievement of student goals and link students with appropriate resources throughout the educational continuum and beyond;
  • Actively promote, contribute, and demonstrate a high level of commitment to working effectively with students, faculty, and staff of diverse backgrounds;
  • Utilize available and appropriate technology to maintain up-to-date and accurate student records ensuring requirements are met for all undergraduate students via degree audits; identify current and potential academic needs, document on-going case management activities, and document all pertinent student information and status updates;
  • Identify, reach out, and refer at-risk students; provide support, guidance and referral to academic departments, faculty, support services, crisis intervention, financial aid, residence life, and other university resources as needed;
  • Monitor and advise students to ensure satisfactory grades and GPA requirements are met for the major;
  • Maintain close coordination and collaboration with individual departments/schools; keep up-to-date records and provide reports as necessary to individual departments/schools;
  • Participate fully in the university community: provide consultation, training, and outreach to students, faculty, staff and administrators; 
  • Stay abreast of changing institutional information including new programs, course changes, important dates, costs, and updates in college-wide initiatives and polices.

Required Knowledge, Skills, and Abilities:

  • Demonstrated ability to collaborate with Admissions to ensure seamless access and transition experience for incoming students.
  • Proven cross-cultural and interpersonal skills; including the ability to represent the university in a positive way to diverse populations.
  • Ability to work with a wide variety of student support services to accomplish student success goals.
  • A strong commitment to the university’s mission to honor the catholic heritage and the spirit of St. Marguerite D’Youville by fostering an environment that promotes academic, social, spiritual, and professional development in programs that promote leadership and service.

Minimum Qualifications:

  • Bachelor’s degree required
  • At least two years’ experience involving extensive student contact in a student services role at a two- or four-year institution.
  • Skilled at connecting and building rapport with students
  • Excellent oral and written communication skills
  • Experience developing and facilitating academic skill building workshops
  • Ability to successfully resolve student issues from request through resolution

Preferred Qualifications:

  • Master’s degree
  • Familiar with Higher Education and Learning Management Systems

About the Institution:

D’Youville is a highly regarded private college and research institution with a rich history located on the vibrant West Side of Buffalo adjacent to a growing downtown with year-round cultural events and outdoor recreation. While preparing students for the 21st-century, D’Youville excels at helping students reach their career goals as change agents, doing well for themselves and their communities by doing good. Under the leadership of President Lorrie Clemo, the university is moving boldly forward through a dynamic and integrated planning process to strengthen the institution and positively impact the student experience and surrounding community.

Founded in 1908, the Grey Nuns named the college after the Patron Saint Marguerite D’Youville and committed to making it a compassionate place of learning for those from underrepresented populations. That commitment and tradition continue today. D’Youville was the first college in Western New York to offer baccalaureate degree programs for women. With a long Catholic history, D’Youville welcomes students of every culture, background, and faith and is a place where different faith traditions can be openly shared and respected. Coeducational since 1971, D’Youville strives to expand opportunities for diverse learners, including adults, first-generation, low-income, and other students historically underrepresented in higher education.

Today, D’Youville features an urban, growing campus community of 3,000 students and offers more than 50 majors in undergraduate, master’s, and doctoral studies including advanced certificates and accelerated learning programs. Featuring degrees in healthcare, business, and the liberal arts, D’Youville encourages students to balance their learning with activities that integrate community service with coursework. D’Youville’s proud graduates have the academic strengths necessary for careers that make a difference and the skills to be leaders for the world. To learn more about D’Youville, please visit