Assistant Bursar

Buffalo, NY

The Assistant Bursar is an integral part of the University Business Office team, working collaboratively with the Accounting, Treasury, Financial Aid and Registrar functions to provide accurate and timely billing of student accounts, management of student loan programs, and cash collection services for the campus.

General Statement of Duties

The Assistant Bursar reports to and works closely with the Bursar to administer the student accounts receivable and billing function at the University. Key duties include billing, collection efforts, coordinating placement for past due accounts to collection agencies and attorneys, and customer service roles.

This is an in-office position which regularly interacts with current and prospective students and their families.

 Examples of Duties (illustrative only)

  • Works closely with Bursar to keep up to date on university billing policies, Federal collection policies, Federal aid policies, and internal policies and procedures.
  • Utilizes our Ellucian Colleague student information system and related technologies for student billing, including assisting with updates of billing rates and policies.
  • Coordinates with Financial Aid, Registrar and Academic Advising functions to assist students when needed.
  • Backup for the Student Accounts area management if Bursar is absent.
  • Follow up phone calls to non-registered students regarding past due status
  • Coordination of past due loan and tuition accounts to Collection agencies and Attorneys
  • Monitoring holds and separation dates for tuition accounts
  • Monitor status of accounts with Collection agencies and Attorneys
  • Other duties as assigned

 Knowledge, Skills, and Abilities

  • Ability to communicate effectively with students and college personnel.
  • Strong working knowledge of the Microsoft Office suite (Word, Excel, Outlook)
  • Ability to work well independently and with others
  • Experience with Federal and New York State financial aid and collection laws and regulations preferred, but not required.

Acceptable Training and Experience

  • Bachelor’s degree in business related field 
  • Collection experience a plus
  • Higher Education experience a plus

D’Youville University continues to grow its commitment to Diversity, EQUITY, and Inclusion. Remaining true to the teachings of our Patroness, St. Marguerite d’Youville, we seek to selflessly and compassionately contribute to humanity by improving the lives of individuals and society through education. D’Youville University was founded to extend a hand to those in need and equip them, through education, with the skills necessary to change the world. 

About the Institution:

D’Youville is a highly regarded private university and research institution with a rich history located on the vibrant West Side of Buffalo adjacent to a growing downtown with year-round cultural events and outdoor recreation. While preparing students for the 21st-century, D’Youville excels at helping students reach their career goals as change agents, doing well for themselves and their communities by doing good. Under the leadership of President Lorrie Clemo, the university is moving boldly forward through a dynamic and integrated planning process to strengthen the institution and positively impact the student experience and surrounding community.

Founded in 1908, the Grey Nuns named the college after the Patron Saint Marguerite D’Youville and committed to making it a compassionate place of learning for those from underrepresented populations. That commitment and tradition continue today. D’Youville was the first college in Western New York to offer baccalaureate degree programs for women. With a long Catholic history, D’Youville welcomes students of every culture, background, and faith and is a place where different faith traditions can be openly shared and respected. Coeducational since 1971, D’Youville strives to expand opportunities for diverse learners, including adults, first-generation, low-income, and other students historically underrepresented in higher education.

Today, D’Youville features an urban, growing campus community of 3,000 students and offers more than 50 majors in undergraduate, master’s, and doctoral studies including advanced certificates and accelerated learning programs. Featuring degrees in healthcare, business, and the liberal arts, D’Youville encourages students to balance their learning with activities that integrate community service with coursework. D’Youville’s proud graduates have the academic strengths necessary for careers that make a difference and the skills to be leaders for the world. All job offers are contingent upon legal authorization to be employed in NYS as determined by NYS DOL. To learn more about D’Youville, please visit