Online Instructional Designer

Buffalo, NY

Job Title:

Online Instructional Designer


Department of Online Learning

Reports To:

Director of Online Learning and Instructional




D’Youville is rapidly growing our online course offerings. We are seeking an outstanding Online Instructional Designer to work under the direction of the Executive Dean of Online Learning and Faculty Development to support the University’s goal of delivering high-quality online and hybrid/blended courses. The department’s mission is to develop and maintain online and hybrid/blended learning services and support the integration of technology into instruction at the university in support of the D'Youville mission and strategic plan objectives. The Online Instructional Designer will provide pedagogical and instructional design support to our faculty. The position will also provide front-end administration of the campus Learning Management System (LMS), and related technology systems used to facilitate learning. Cross training with other department staff and IT division staff will be expected to provide seamless service. Documenting services, knowledge base for

frequently experienced difficulties are expected.



• Reports to the Director of Online Learning and Instructional Design

• Works collaboratively with faculty and other course creators to produce engaging learning activities and compelling course content that enhances retention and transfer of learning

• Acts as a Canvas LMS Graphical User Interface (GUI) Administrator

• Provides consultation, project management, and troubleshooting for the integration of technology in the curriculum in web-enhanced, hybrid, and fully online courses

• Develop and disseminate customized professional development opportunities (e.g., workshops, facilitated cooperative engagement, group and individual training) both online and in-person

• Knowledge and experience with online quality assurance practices such as Quality Matters, and does Course Design Reviews giving feedback to faculty course creators for improvement.

• Cross trains with other members of the department as well as IT services.

• Carry out any other assignments given by the Director of Online Learning or Dean of Online Learning.



• Evaluate instructional media tool(s) and social media tools

• Conduct instructional research and analysis on learners and contexts

• Ensures that NY State and federally-mandated requirements are met in the online offerings, e.g. Section 508 Amendment to the Rehabilitation Act of 1973

• Provide support to Online Learning students, faculty & staff (help desk) - orientation, troubleshooting, and install support.

• Set up student and faculty accounts on Online Learning servers, and maintain these account records in a database.

• Maintain up-to-date field knowledge through professional development opportunities as needed

• Provide technical support to multi-media users on post production of digital video.

• Make purchases, keep track of purchase orders, and check on delivery of items when needed for Online Learning department




• Supporting the University’s Mission is required

• Customer service orientation and experience

• Knowledge of instructional design as it relates to the higher education online classroom.

• Ability to acclimate to new systems in preparation for administrative duties as well as the training of the system user groups

• Comfort & competence working with a larger team

• Self-starter with the organizational competence to adhere to project timelines

• Organizational skills include the use of project management systems


• Work at a college or university with an LMS product (Backboard, Moodle, Canvas etc.)

• Experience as a trained course reviewer using a recognized rubric (Quality Matters, OSCAR from the

SUNY system, OLC or equivalent.






• A bachelor’s degree in a relevant field or an equivalent of a bachelors with credits and related




• A master’s degree is preferred



Experience working in customer service with technology supporting users is required.

Preferred: Experience in an education setting or position; developing online learning and instructional

environments; using a learning management system; designing original curriculum, coursework; developing high-end skills in web 2.0 tools and social media with a deeper expertise in at least one of the following:

developing original coursework, training programs, or learning management systems; provide evidence of project management skill set; provide evidence of satisfactory positive feedback from constituents served.

Prior experience teaching in an online environment and/or designing and creating courses is preferred.

When you apply, include a cover letter explaining how your candidacy shows support for our mission,

experience or education related to the elements of the job description and include a resume, and three

references, preferably direct supervisors.



• Mental/Visual Demand and Physical Effort

• For normal office environment must be able to lift 25 lbs from floor level.

• Must be able to lift and manuever normal size full file box for archival purposes.

• Must be able to occasional bend, twist, and stoop.

• Frequent typing of computer keyboard.

D’Youville University continues to grow its commitment to Diversity, EQUITY, and Inclusion. Remaining true to the teachings of our Patroness, St. Marguerite d’Youville, we seek to selflessly and compassionately contribute to humanity by improving the lives of individuals and society through education. D’Youville University was founded to extend a hand to those in need and equip them, through education, with the skills necessary to change the world.