Coordinator for Student Engagement and Housing

Buffalo, NY


The highly visible incumbent is responsible for implementing the mission and vision of D’Youville University and the division of Student Affairs while facilitating a vibrant, supportive, inclusive, safe, living-learning environment within university housing. The ideal candidate will be a self-starter who thrives amidst an ever-changing and unpredictable work environment and will have demonstrated skills in the areas of housing, student support and programming. The Coordinator for Student Engagement & Housing will report directly to the Director of Housing & Student Conduct. Evening and weekend hours will be required when the University is in session to manage workload and attend meetings and University functions. This 12-month, live-on, position will assist with campus and student emergencies as needed, while serving within a rotation as the Coordinator on-call in cooperation with the Director of the Student Experience & the Director of Housing & Student Conduct. This position is expected to work closely with all units within the University to ensure that D’Youville is “student-ready” and that every student has the opportunity to be engaged outside of the classroom.


 • Oversee the annual residential room selection process and coordinate room assignments and room

changes throughout the academic year including the placement of first-year, returning, graduate,

doctorate, and visiting students;

• Organize and manage yearly residence hall opening and closing procedures and coordinate student

break housing needs;

• Oversee the management of housing contracts, room condition reports (RCR), emergency contact

forms, and health & safety inspections for each residential student by coordinating with Resident


• Oversee the Desk Attendant program while providing leadership to the Resident Directors in support of recruitment, selection, and supervision;

• Serve as an educator, mediator, and reviewer when a roommate conflict or housing concern is escalated as a result of published policy or departmental process;

• Coordinate with cleaning, maintenance, and IT departments to ensure that daily, general and

emergency issues within the residence halls are corrected in a timely fashion;

• Manage data gathering, respond to data/statistical inquiries from campus stakeholders, particularly data related to residential occupancy;

• Implement all needs as directed by the Director of H & SC pertaining to residential conference groups;

• Work closely with campus partners regarding housing needs;

• Continuously evaluate and assess University housing occupancy, retention, and projection trends.

• Hold weekly 1:1 meeting with the Director of Housing & Student Conduct, Graduate Assistants,

Resident Advisors and students as needed;

• Serve in a third-tier on-call rotation.


• Ensure a student-centered departmental environment with a focus on customer service;

• Support the overall campus programming model by collaborating with faculty, staff, and SGA on

initiatives and events;

• Serve as an SCI trained investigator/hearing panel officer;

• Other duties as assigned by the Director of Housing & Student Conduct


• Demonstrated experience working in or supervision of student housing;

• Thorough knowledge and proven track record in Student Affairs, including policy development,

programming and student development;

• Strong cross-cultural, interpersonal, and writing skills necessary, including the ability to represent the

University in a positive way to diverse populations;

• A demonstrated commitment to promoting a diverse and inclusive community;

• Possesses a demonstrated ability to develop linkages with other University community partners through significant outreach efforts to support student success in and out of the classroom;

• Ability to innovative and create programs that supports student learning, leading to increased

persistence and graduation rates across diverse student populations;

• Ability to work with a wide variety of individuals on campus and in all areas of the community to

accomplish student life objectives;

• Ability to make sound professional judgments, often under deadline pressure, when dealing with

student related issues;

• A proven ability to identify and address problems, exhibit competence in identifying and interpreting

needed areas of assessment, display sensitivity regarding personnel matters and the ability to participate effectively in short and long-range planning;

• A strong commitment to the University’s mission to honor the catholic heritage and the spirit of St.

Marguerite D’Youville working with students from across diverse cultures, backgrounds and faith traditions that promotes leadership and service.



• Master's degree in Higher Education Administration or related field.


• 1-2 years of experience within Student Affairs showing progressive responsibilities, preferably within

housing operations.


• Possess the ability to react calmly and effectively in emergency situations;

• Handle multiple tasks and priorities at once while solving problems and thinking innovatively;

• Administrative, organizational, supervisory, and budget-management skills;

• Extended periods of sitting, standing, stair climbing, maneuvering objects of substantial weight;

• Responding promptly in late-night hours while remaining alert;

• Must possess a student-centered personal philosophy and an amazing sense of humor.

Work Remotely - No

Work Location: Buffalo, NY

Job Type: Full-time

Pay: $35,000.00 - $38,000.00 per year

Additional Salary Information

The salary range reflects our good faith and reasonable estimateof the possible compensation at the time of posting, the role and associatedresponsibilities, and the experience, education, and training of the selectedcandidate.

About the Institution:

D’Youville is a highly regarded private university and research institution with a rich history located on the vibrant West Side of Buffalo adjacent to a growing downtown with year-round cultural events and outdoor recreation. While preparing students for the 21st-century, D’Youville excels at helping students reach their career goals as change agents, doing well for themselves and their communities by doing good. Under the leadership of President Lorrie Clemo, the university is moving boldly forward through a dynamic and integrated planning process to strengthen the institution and positively impact the student experience and surrounding community.

Founded in 1908, the Grey Nuns named the college after the Patron Saint Marguerite D’Youville and committed to making it a compassionate place of learning for those from underrepresented populations. That commitment and tradition continue today. D’Youville was the first college in Western New York to offer baccalaureate degree programs for women. With a long Catholic history, D’Youville welcomes students of every culture, background, and faith and is a place where different faith traditions can be openly shared and respected. Coeducational since 1971, D’Youville strives to expand opportunities for diverse learners, including adults, first-generation, low-income, and other students historically underrepresented in higher education.

Today, D’Youville features an urban, growing campus community of 3,000 students and offers more than 50 majors in undergraduate, master’s, and doctoral studies including advanced certificates and accelerated learning programs. Featuring degrees in healthcare, business, and the liberal arts, D’Youville encourages students to balance their learning with activities that integrate community service with coursework. D’Youville’s proud graduates have the academic strengths necessary for careers that make a difference and the skills to be leaders for the world. All job offers are contingent upon legal authorization to be employed in NYS as determined by NYS DOL. To learn more about D’Youville, please visit

D’Youville University continues to grow its commitment to Diversity, EQUITY, and Inclusion. Remaining true to the teachings of our Patroness, St. Marguerite d’Youville, we seek to selflessly and compassionately contribute to humanity by improving the lives of individuals and society through education. D’Youville University was founded to extend a hand to those in need and equip them, through education, with the skills necessary to change the world.