Director of Financial Aid

Buffalo, NY

The Director of Financial Aid is an integral part of the University Business Office team, working collaboratively with the Accounting, Bursar, Student Employment and Admissions functions to lead a student-focused department for administration of financial aid.

Key duties and responsibilities include:

  • Manages and supervises all financial aid processes for awarding student loans, grants, and scholarship packages;
  • Develops student costs of attendance (individual student budgets) including tuition, books, fees, room and board etc.;
  • Monitors college work-study expenditures, students’ satisfactory academic progress, federal and state grant expenditures, etc.
  • Participates in the management of student receivable accounts with the Accounting and Bursar functions.
  • Interprets and applies federal laws and regulations; college policies and regulations; and state regulations relating to the delivery of student financial assistance;
  • Oversees, supervises, mentors and develops staff assigned to the Financial Aid office
  • Contributes to the development and monitoring of fiscal policies; ensures compliance with university, state, and federal regulations related to financial aid processes;
  • Maintains College’s Financial Aid data to assure timely and accurate submission of required federal, state and local reports; and needed support for internal and external audits.
  • Develops and directs financial aid strategies that are consistent with the enrollment management objectives of the university and by administering financial aid, scholarships and student employment programs that support student recruitment and retention;
  • Encourages customer-oriented staff interaction with students, parents, and administrators;
  • Ensures that students are informed about their eligibility for financial aid by developing and directing a system for collecting and evaluating applications, and for the timely and effective awarding of all types of financial aid;
  • Other duties as assigned.

Minimum Job Requirements:

  • Bachelor’s or higher degree in student personnel or related area
  • Minimum of 3 years of increased administrative responsibilities for financial aid programs at a college or university.
  • Knowledge of federal, state, and institutional financial aid programs

D’Youville University continues to grow its commitment to Diversity, EQUITY, and Inclusion. Remaining true to the teachings of our Patroness, St. Marguerite d’Youville, we seek to selflessly and compassionately contribute to humanity by improving the lives of individuals and society through education. D’Youville University was founded to extend a hand to those in need and equip them, through education, with the skills necessary to change the world. 

About the Institution:

D’Youville is a highly regarded private university and research institution with a rich history located on the vibrant West Side of Buffalo adjacent to a growing downtown with year-round cultural events and outdoor recreation. While preparing students for the 21st-century, D’Youville excels at helping students reach their career goals as change agents, doing well for themselves and their communities by doing good. Under the leadership of President Lorrie Clemo, the university is moving boldly forward through a dynamic and integrated planning process to strengthen the institution and positively impact the student experience and surrounding community.

Founded in 1908, the Grey Nuns named the college after the Patron Saint Marguerite D’Youville and committed to making it a compassionate place of learning for those from underrepresented populations. That commitment and tradition continue today. D’Youville was the first college in Western New York to offer baccalaureate degree programs for women. With a long Catholic history, D’Youville welcomes students of every culture, background, and faith and is a place where different faith traditions can be openly shared and respected. Coeducational since 1971, D’Youville strives to expand opportunities for diverse learners, including adults, first-generation, low-income, and other students historically underrepresented in higher education.

Today, D’Youville features an urban, growing campus community of 3,000 students and offers more than 50 majors in undergraduate, master’s, and doctoral studies including advanced certificates and accelerated learning programs. Featuring degrees in healthcare, business, and the liberal arts, D’Youville encourages students to balance their learning with activities that integrate community service with coursework. D’Youville’s proud graduates have the academic strengths necessary for careers that make a difference and the skills to be leaders for the world. All job offers are contingent upon legal authorization to be employed in NYS as determined by NYS DOL. To learn more about D’Youville, please visit